Three Things to Know About Hosted PBX
Three things that everyone should know about Hosted PBX are its extensive features, its affordability, and its flexibility. Let’s begin with the latter. Since hosted services are, as the name implies, managed at a remote location and connected to through the cloud, they are not limited to being accessed solely from your office. In fact, it’s possible to connect from anywhere with a network connection. An additional benefit of plug and play phones is that they can be moved between locations and will work fine wherever they are plugged in. This allows you to easily move between desks within an organization or take your phone home with you at the end of the day and keep using your business number and features. For employees that work remotely or do a lot of traveling, the flexibility is great for keeping them connected to the rest of the business.
In a change from older PBX systems, this technology gets rid of the hardware investment and ongoing maintenance and upgrade costs. The service provider deals with all of those expenses, while the end business is just paying for the service. This can be thought of as the business renting services. There is no loss of features with this and all the great benefits of a PBX, such as voicemail, e-faxing, conference calls, hunt groups, and find me-follow me are all present. This is just the smallest hint of the features available, as the full list is too extensive to cover in this post.
The savings of Hosted PBX are achieved in the elimination of hardware from the office. The only hardware needed onsite are the actual desktop phones. Everything else is handled by the provider. What this means is that the large cost that serves as a barrier to entry is removed. This is especially important for small businesses that were previously denied professional phone systems due to the high cost. Now, with a lower price and no need to keep equipment on the premises, any organization can get these services.
An additional benefit of this service is that it serves as an effective way to future-proof your phone system. You don’t have to worry about equipment becoming obsolete because there is no equipment. At least for you; the provider must continually update their equipment, but they are much better positioned to do it. What you get is a Hosted PBX that delivers all the benefits of a key phone system without any of the cost or time distractions from your business’ core focus.