Protect Your Business with Hosted PBX

08/22/2013 15:35

From Hurricane Sandy to tornadoes and tsunamis, the past couple of years have seen several dangerous and destructive disasters. In light of such disasters, it is prudent to think about how your business would handle such a situation. One way to protect your organization is with a Hosted PBX. Communications are crucial to a business’ survival in this connected age and being cut off from your employees, partners, and customers for days or weeks means a serious loss of revenue and could even spell the end of your business. You may think that it could never happen to you, but that’s a big gamble. Perhaps you are all too aware of the risk and are looking for a solution that ensures business continuity no matter what nature throws at you. One of the best ways to protect your business is with a hosted phone system.

This affordable solution can help your business take a licking and keep on ticking. So how does it work? Well, the genius of a hosted solution is that, as its name implies, the hardware is hosted offsite at a provider’s location. This location should be at a distance from your office and also secured with redundant backups. Thus, when a catastrophe hits your offices, the phone system is safe and sound for the simple reason that it isn’t there. No matter what happens to your offices, the Hosted PBX system keeps running so your communications remain intact.

Of course, even if the heavy-duty systems are elsewhere, the physical phones themselves have to be in your office and are thus susceptible to disasters right? Even if the phone survives and you dig it out of the rubble, surely it’s useless without an office to put it in? As it turns out, this is not the case. Remember the services are separate from the actual phone. This means that you do not need to use those phones and can, in fact, have calls forwarded to any number that you desire. This allows employees to take calls from home, a hotel room, or an alternate emergency office that you set up. Hosted PBX even allows for plug-and-play phone sets, which means that, if the physical phone set does come through unscathed, you can take it elsewhere, plug it in, and it will work regardless.

There’s no way of knowing where a disaster is going to strike. Don’t risk losing everything on the chance that your business will be the one to escape. With a hosted phone system as part of a disaster recovery plan, you can be prepared for whatever the future brings.