Hosted PBX Key Points
If we were to lay out an argument for why your organization should adopt Hosted PBX as its business phone system, there are several key points which we would have to be sure to hit. The first of these is the lower cost. Since there will be variation in the specific services desired and the cost of the older services being left behind, it’s hard to give an exact amount for the savings that can be achieved with this solution. That said, some organizations have reported savings of up to fifty percent compared to what they had been paying for traditional telephone service. The lower cost is made possible by eliminating onsite hardware and locating services in the cloud, as well as by general savings on calls by using VoIP to route calls via IP networks.
Despite this lower cost, this is no loss of functionality. The next stage of our argument would be to point out that all the features you expect from a next generation phone solution are present and available for a lower cost than equivalent service from a traditional solution. Whether it’s the comfort of basic calling features or the excitement of advanced new capabilities, this solution has it all. There are far too many features included with and supported by this solution to cover here, but a few of them are VoIP, email notifications of messages, find me/follow me, call recording, automated attendant, popup notifications of incoming calls, and call jump.
To get the most out of Hosted PBX, it is important to make sure that everyone knows how to fully use all these new features. While it functions superbly just as a phone system, there’s much more that it can do. Service providers generally offer tutorials, training, and support to help organizations get all their employees up to speed. There are also many online resources to assist in the learning process and, of course, employees can always employ the traditional method of jumping in and just playing around with their phone.
Our argument would also have to make clear that this phone system isn’t defined by its feature list, no matter how impressive. This amazing technology has many benefits for businesses. Whether you want a phone system that is easily transferrable between offices or one that eliminates the need for physical offices entirely, Hosted PBX has what you need. This solution supports plug and play phones for easy mobility, while its cloud-based nature gives it independence from physical locations. If we were to make an argument for this solution and its adoption, these are the points we would cover.