Hosted PBX is a Perfect Fit for Any Sized Business

For businesses looking to deploy VoIP, a popular choice is Hosted PBX. This system allows companies to connect to phone services managed by the VoIP provider at a remote location. This provides both small and large businesses with all the benefits of a sophisticated PBX phone system, including advanced features, without a heavy investment in hardware. Even the smallest businesses can get enterprise level features like call transfer, call holding with music, conference calls, and an automated attendant to route callers to different extensions. Since the system is hosted remotely, it’s possible to connect from anywhere as long as there’s an Internet connection. Whether it’s a hotel room or from a cell phone, VoIP service is available. This system can completely replace your existing phone service with newer VoIP service or work alongside it.

There are several ways in which a Hosted PBX can add to or replace existing business telephone systems. It’s possible to keep existing landlines and have calls forwarded to those lines by the PBX service. However, this setup is not recommended as it will be more expensive that pure VoIP and means you have to pay for both the PBX and traditional phone lines. Another option is to have calls forwarded to cell phones or other mobile devices. This is best used in tandem with office phones to allow employees to receive calls when out of the office. It is a great option for remote workers and also can help maintain business continuity in the event of a disaster. Some services also come with smartphone apps, to further integrate employee mobile devices into a unified communications plan for the whole company.

A Hosted PBX system offers both initial cost savings due to the absence of hardware and ongoing savings due to cheaper phone service. Geographical flexibility allows employees to work from anywhere, even other countries, and provides your business with the ability to keep operating even when the physical office is shut down. The professional auto attendant gives even the smallest business instant credibility, while DIDs in cities around the world let companies build local connections with customers. The solution is easy to get up and running and is extremely simple to use. An online interface gives anyone the ability to customize settings without technical experience or having to contact the provider each time. If additional lines are needed, they can quickly be added, allowing your business to adjust on the fly to changing traffic and customer needs.