Don’t Overlook Hosted PBX

07/19/2013 16:36

When it’s time to go looking for your next business phone system, don’t forget to check out Hosted PBX. This option offers powerful features at a reasonable price. For small businesses, companies that are rapidly growing, or enterprises with offices in multiple locations, this system is an affordable way to meet your needs with a full suite of modern phone features. Unlike traditional systems that were stored onsite, a hosted solution moves the equipment off the premises and does away with the need to store bulky hardware. Instead, calls go through a provider’s location and are routed to the appropriate office extension via VoIP services over the Internet. This removes the excessive costs associated with buying and maintaining equipment, as well as lowering the cost of phone services due to VoIP implementation.

You may already be familiar with Hosted PBX under a different name. It is also referred to as software as a service, virtual PBX, or cloud communications. The name doesn’t matter as the central concept of hosting the hardware at the provider’s location and connecting to it via the Internet is the same. The reasons for choosing to use this technology are that it is accessible and affordable for even the smallest business, is highly scalable to grow with your business, and makes calls between multiple offices quick, easy, and cheap. Mobile employees can connect to business systems on the go anywhere as long as they have an Internet connection. The phone system itself can be carried to a new location and connected to receive all the hosted features with no problems.

To make configuration as easy as possible, Hosted PBX comes with a web management portal through which all features and settings can be handled on the fly as necessary. You can instantly adjust to new situations without having to contact your provider every time. Providers, meanwhile, are able to deploy carrier level equipment beyond any individual business and this provides numerous backup and redundant systems to ensure your communications are always available. This provides an amazing level of reliability and resiliency. We have to say a word about the financial savings. The system delivers a lower cost of ownership by removing the upfront investment. It also removes the need for you to handle maintenance and updates. As a further benefit, you don’t have to worry about being stuck with outdated hardware as the provider is responsible for everything and you are future proofed against new developments.